Help & policies
Return & Exchange Policy
Customer satisfaction matters. Please read this policy carefully before ordering.
Exchange eligibility
We accept exchanges only if:
- You received the wrong product
- The item arrived damaged or defective
- We sent the wrong size compared to your order
Contact us within 48 hours of receiving your order.
Non-returnable items
- Change of mind after purchase
- Incorrect size selected by the customer
- Customized jerseys (names, numbers, or patches)
- Items that have been worn, washed, or damaged after delivery
Exchange conditions
- Unused and unwashed
- Original condition with tags and packaging
How exchanges work
- Contact support within 48 hours of delivery
- Share your order number and photos if the item is damaged/incorrect
- We'll confirm approval and share next steps
- Replacement ships after we receive and inspect the returned product
Shipping for exchanges
- If we made the mistake, we cover exchange shipping
- Otherwise, courier charges may apply
Refunds
We currently resolve eligible cases through product exchange or replacement (no cash refunds).
Cancellation
Orders can be canceled before shipping. Once dispatched, cancellation isn't available.